If Microsoft Edge reports that it can't synchronize your data and suggests resetting your data, perform a reset to fix the problem. Perform a reset to fix a synchronization problem If you need to restore your favorites later, you can do so from that file. You can type your own filename or use the name that Microsoft Edge provides by default, "favorites_month_day_year.html" as a filename. Choose the file to where you want to save your favorites.In Microsoft Edge, select Press Ctrl + Shift + O > Choose three dots > Click Export favourites.Use the following steps to back up your favorites. Back up your favoritesīefore performing a reset, we recommend that you back up your favorites.
In both cases, Microsoft Edge lets you perform a cloud data reset. Or you might want to make sure that your data is removed from Microsoft’s cloud. For example, you want to synchronize your data, but Microsoft Edge reports that it is unable to synchronize the data. There are situations in which you want to reset your Microsoft Edge data in the cloud. If your tenant is in a GCC Mod environment, your tenant admin will need to file a support request with Microsoft to reset your data.
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